Resources

Guides & handbooks

Everything your team needs to get the most out of Odly — written against what the app actually does today.

Set up

Get a workspace live — on our cloud or your own infrastructure.

Sign up, the onboarding wizard, and what setup looks like on each plan — Free, Starter, Pro and Enterprise Cloud (SSO & SCIM).

Run Odly on your own infrastructure — infra, environment, license, first-run bootstrap, and the update & rollback flow.

Day-to-day handbooks for agents, managers and admins.

How Odly fits together — navigation, roles, the message lifecycle, the learning engine, and step-by-step tasks.

A one-page quick-start to pin up or hand to every new agent on day one.

A one-page reference per department — Support, Sales, Billing, HR, Info and Marketing.

Plans, the subscription page, the 14-day trial, usage limits and 80% alerts, add-ons and overage, invoices, and trial lapse.

Tune Odly once the basics work.

Reply voice, routing keys & skills, auto-assign, brand terms, vision, auto-reply, lead qualification, and the knowledge base.

Field guides for common situations.

Five ways a shared Telegram account quietly drops inbound leads — what each costs, and a self-diagnosis checklist.